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How It Works

After placing your order online, you will get an SMS and email confirmation with your order number included. The posting instructions will also be given.


1. Make sure please that your device is packed safely and securely. You can wrap or secure your device by using bubble wrap and a large letter sized box to minimize your costs.

2. Please include a print out of the order confirmation (if you are unable to print please write down your order number, contact number and full name).  

3. We do not require any charging cables or sim cards. 

4. Please make sure that your shipping address you type during checkout is correct. We do not take responsibility for any wrong or undeliverable addresses.


SEND YOUR DEVICE TO THE FOLLOWING ADDRESS:

UNIT 19

NICK, BRANDACS

Centre Bridge Rd,

Southall,

UB2 4AE


We recommend using Royal Mail 1st class as this will ensure fast delivery of your device (the next working day).

                                      

  Click here to buy and print your postage labels.


You can track your repair by logging on to our website and select if you would like to receive SMS or email notifications on our website.

As soon as your device is repaired, we will post it back to you using the shipping method you have chosen. You will receive an SMS or email update with tracking information.


If you have any questions, please do not hesitate to contact us for your assistance, providing your order number.


email: info@brand-lab.co.uk

tel: 07480777000

facebook: brandlab.london


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